Twistient
twistient.comTwistient is a technology company that specializes in creating AI-based conversational agents. Their primary aim is to help businesses enhance their customer interaction and engagement levels. They achieve this by developing user-friendly chatbots that can engage in natural language conversations with customers. These chatbots can be integrated into various platforms, including websites, mobile apps, and social media channels, providing a round-the-clock customer support system.
Twistient's AI-powered chatbots are designed to understand and respond to customer queries accurately and swiftly, thus providing an efficient customer service solution. These chatbots are also capable of learning from past interactions, which helps in improving the accuracy of their responses over time. This functionality is particularly beneficial for businesses that want to provide personalized and instant responses to their customers without hiring additional human resources. In addition, Twistient also offers tools and analytics to monitor the performance of these chatbots, enabling businesses to continually refine and improve their customer service strategies.