SmartAction

SmartAction provides artificial intelligence voice self-service for businesses. This California-based company enables organizations to deliver sophisticated customer interactions, all through a cloud-based platform. The AI-powered solution can handle a wide range of customer service tasks, such as scheduling appointments, processing payments, and answering common queries. The goal is to automate these routine tasks, freeing up human agents to tackle more complex issues.

SmartAction operates across multiple industries, including utilities, retail, healthcare, and telecommunications. Their AI voice solution is designed to understand and respond to natural language, providing a user-friendly customer experience. The company’s focus is on making customer interactions as effortless as possible, improving efficiency and satisfaction. With SmartAction, businesses can streamline their customer service operations and make them more cost-effective.