LivePerson

LivePerson is a technology firm that specializes in conversational commerce and AI-driven customer engagement tools. The company offers a platform that connects businesses with their customers through popular messaging apps, SMS, a business's own website or app, and voice assistants. LivePerson's primary goal is to help businesses enhance customer service and sales through real-time, personalised communication.

Established in 1995, LivePerson has grown to serve thousands of businesses globally, spanning various sectors, including telecom, financial services, retail, travel, and hospitality. The company's AI-powered tools allow businesses to automate customer interactions, reducing the need for human intervention while still delivering a high-quality customer experience. With LivePerson, businesses can answer queries, resolve issues, and complete transactions seamlessly via messaging and chatbots.