Level AI
thelevel.aiLevel AI is an artificial intelligence company focused on providing solutions for customer service departments. The firm offers a product, known as the Level AI Agent, which helps companies analyze their customer interactions to improve service and boost efficiency. This product uses artificial intelligence to listen to and understand customer calls, providing real-time assistance to human agents and helping to ensure that the customer's needs are met.
In addition to this, Level AI also offers comprehensive reports and insights derived from the data collected by the Level AI Agent. This allows companies to gain a better understanding of their customer service interactions and identify areas for improvement. The Level AI platform is designed to integrate seamlessly with existing customer service systems, making it a convenient and effective tool for businesses of all sizes.