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HappySignals Secures €12 Million to Transform IT Decision-Making

HappySignals, a Helsinki-based Human-Centric IT Experience Management company, has secured a €12 million round of funding to fuel global expansion. The investment will support sales, marketing, and product development in the growing IT Experience Management market.

The company aims to transform IT decision-making by leveraging employee experience data and AI to prioritize employee happiness and productivity. This approach has led to significant business value for companies like PepsiCo, Fujitsu, and Reckitt.

CEO and co-founder Sami Kallio emphasizes the importance of moving away from traditional SLAs and focusing on experience level agreements (XLAs) to drive better decision-making in IT organizations.

Investment Manager Rami Salonen of Mandatum Asset Management praises HappySignals' human-centric approach and international growth potential, highlighting the company's significant impact on the market.